At Kenix, we’ve redefined what a VoIP system should do.
Our VoIP isn’t just about making and receiving calls — it’s about understanding them. Every call that enters or leaves your shop becomes a data point: classified, analyzed, and connected to your KPIs. With Kenix VoIP, shop owners gain the missing visibility between phone activity and actual business performance.
Unlike generic VoIP systems, Kenix VoIP is engineered for automotive repair environments where most sales happen over the phone. It works seamlessly with our CRM and analytics platform to collect, organize, and transform conversations into insights.
Every call is automatically transcribed and analyzed to determine call type, sentiment, and opportunity classification.
Detects new leads, active customers, vendors, or comeback repairs with precision.
When the platform connects a follow-up call (missed call, missed appointment, or missed authorization), the manager hears a quick whisper alert identifying the call type and customer before it connects.
Intelligent distribution for multi-location or high-volume operations.
Searchable by contact, opportunity type, or time frame.
When a call is missed, the system triggers an automatic SMS reply, assigns the call for a follow-up, and tracks resolution.
Every call connects to a contact profile with conversation history, appointment data, and authorization records.
Visualize call volume, response time, opportunity rate, and more in one centralized view.
Service advisors don’t have to log or label calls — Kenix VoIP does it automatically.
This ensures accurate KPI tracking and allows owners to truly measure what’s happening on the front lines without extra workload for their staff.
Each call directly influences your core KPIs:
Kenix VoIP is the voice data foundation that fuels these metrics in real time.
Discover what’s really happening on your shop’s phone lines.
See your call intelligence metrics and KPI dashboard — completely free during your trial period.