#1 Customer Data Experience Platform (CDXP) based on results
The only platform built to measure, improve, and automate the KPIs that actually drive revenue growth
Built for Auto Repair . Engineered for Results .
Every call, every customer, every conversion — captured and measured.
Kenix connects your VoIP, CRM, and data systems into one intelligent dashboard that reveals how your shop is really performing.
KENIX
Built for Auto Repair . Engineered for Results .
Every call, every customer, every conversion — captured and measured.
Kenix connects your VoIP, CRM, and data systems into one intelligent platform that reveals how your shop is really performing.
Optimizations driving growth to the shop
Response Rate
Missed calls recovery
Kenix automatically detects missed calls and launches intelligent recovery workflows through callbacks, SMS follow-ups, notifications, and AI-assisted automations to ensure every customer receives a response and no opportunity is lost.
Opportunity Rate
Missed opportunities recovery
Kenix automatically identifies opportunities that were not converted into a Firm or Now appointment and launches intelligent recovery workflows through SMS follow-ups, booking links, reminders, and AI-assisted callbacks to help secure the appointment and maximize scheduling rates.
Schedule Rate
Missed appointments recovery
Kenix automatically identifies customers who miss their appointments through self check-in forms, appointment tracking, and shop management system integrations, then launches intelligent recovery workflows through reminders, rescheduling links, SMS follow-ups, and AI-assisted callbacks to help recover the visit and maximize show-up rates.
Show-Up Rate
Missed approvals recovery
Kenix automatically identifies denied, partially approved, or pending repair recommendations and launches intelligent recovery workflows through SMS follow-ups, second-opinion callbacks, financing offers, and targeted customer education to help recover lost repair orders before the vehicle leaves the shop.
Authorization Rate
Missed reviews recovery
Kenix automatically promotes customer reviews through intelligent review request campaigns, feedback collection, and follow-up automations. Positive customer experiences are encouraged to become public reviews, while negative feedback is captured internally, allowing shops to address concerns, improve customer satisfaction, and continuously strengthen their online reputation and review ratings.
Missed calls recovery
Kenix automatically detects missed calls and launches intelligent recovery workflows through callbacks, SMS follow-ups, notifications, and AI-assisted automations to ensure every customer receives a response and no opportunity is lost.
Missed opportunities recovery
Kenix automatically identifies opportunities that were not converted into a Firm or Now appointment and launches intelligent recovery workflows through SMS follow-ups, booking links, reminders, and AI-assisted callbacks to help secure the appointment and maximize scheduling rates.
Missed appointments recovery
Kenix automatically identifies customers who miss their appointments through self check-in forms, appointment tracking, and shop management system integrations, then launches intelligent recovery workflows through reminders, rescheduling links, SMS follow-ups, and AI-assisted callbacks to help recover the visit and maximize show-up rates.
Missed approvals recovery
Kenix automatically identifies denied, partially approved, or pending repair recommendations and launches intelligent recovery workflows through SMS follow-ups, second-opinion callbacks, financing offers, and targeted customer education to help recover lost repair orders before the vehicle leaves the shop.
Missed reviews recovery
Kenix automatically promotes customer reviews through intelligent review request campaigns, feedback collection, and follow-up automations. Positive customer experiences are encouraged to become public reviews, while negative feedback is captured internally, allowing shops to address concerns, improve customer satisfaction, and continuously strengthen their online reputation and review ratings.
What Makes Kenix Different
Our Core Differentiators:
Automated Intelligence
Our AI detects events like missed calls, unconfirmed appointments, and declined authorizations.
Real-Time Action
Automations trigger instant recovery actions, connecting managers and customers automatically.
KPI Visualization
Dynamic dashboards display your performance at every stage of the customer lifecycle.
Auto Repair Focus
Every feature is built for the real-world workflow of transmission, brake, diagnostic, and full-service shops.
Result Orientation
Our success metric isn’t activity — it’s improvement in your KPIs.
The Kenix Platform
A complete ecosystem designed to optimize operations and performance.
VoIP System
Multi-line call routing, whisper prompts, missed call recovery.
CRM
Smart customer tracking with full communication history.
Automations
Automatic responses, call triggers, and workflow optimizations.
Calendar Management
Firm scheduling, reminders, and rescheduling automations.
Reputation Management
AI-driven review campaigns and sentiment tracking.
Analytics & Reports
KPI dashboards with measurable, visual data.
Visualize. Analyze. Optimize.
Calls answered
Appointments booked
Visitors signed
Authorizations approved
Good reviews gained
Every number tells a story — and every story reveals an opportunity for automation.
Join the Free Pilot Program
Connect your system and see your real KPIs — for free. No commitment. No setup cost. Just data that reveals what’s really happening in your shop.