The #1 Revenue Recovery Software
for Auto Repair Shops.
The only CDXP designed around what auto repair shops actually need: more revenue recovered, automatically.
Kenix is a CDXP built around one job: catching the revenue your shop is already earning but losing somewhere between the phone ringing and the invoice getting paid. It combines VoIP, CRM, AI Call Tracking, smart scheduling, and reputation management into a single platform — so a missed call, an unbooked lead, or an estimate that never got signed doesn't quietly disappear.
Small Gains at Every Step.
Massive Impact on Revenue.
Most shop owners assume they need a total overhaul to see real movement in revenue. What actually works is smaller and more repeatable than that. When every stage of the customer journey improves by even 10 percent, those gains don't just add up. They multiply.
A 10 % lift in Missed Call Recovery sends more leads into booking. Better booking fills more bays. Full bays lead to more completed jobs, more signed estimates, and more reviews. Each stage strengthens the one before it. That's the whole idea behind revenue recovery software: instead of spending more to bring in new customers, you close the gaps in the ones you already have. Shops running all five Kenix systems together typically see their monthly revenue potential double, or more, without adding a single new marketing dollar.
Average monthly revenue potential when all five recovery systems run together
Every missed call gets a personalized follow-up in under 60 seconds.
Unbooked leads are automatically re-engaged before they go cold.
Smart reminders cut no-shows and instantly fill cancellations.
Pending estimates followed up until the customer decides.
Satisfied customers guided to leave reviews. Negative ones intercepted.
One Connected Performance Platform.
Five Specialized Tools.
Each Kenix product holds its own weight. Run them together and you get something most shops have never had: one platform where every call, appointment, approval, and review feeds the next action automatically.
VoIP
A cloud phone system built into your auto repair shop software stack, not bolted on after the fact. Every call gets routed, recorded, and transcribed automatically, then logged into your CRM without anyone typing a word.
CRM
An auto repair shop CRM software platform that does more than store names and numbers. It tracks full vehicle history, keeps every lead visible, and surfaces the right customer at the right moment, so follow-up happens before a competitor gets the call instead.
AI Analysis
AI call tracking that listens to every conversation your advisors have, scores how the call was handled, flags revenue that almost got missed, and turns it into coaching your team can use right away. No one has to sit and review recordings by hand.
Calendar System
Capacity-aware scheduling that fills open bays, sends reminders before a no-show happens, and pulls from a live waitlist to recover last-minute cancellations, all without your front desk lifting a finger.
Reputation System
Review requests go out to happy customers at the moment they're most likely to say yes, while unhappy ones get caught and handled before they ever post publicly. It runs on the same logic as review recovery: catch the moment instead of chasing it later.
All in Sync
Every tool shares the same data layer. A call logged in VoIP becomes a CRM record, triggers an AI insight, updates the calendar, and if the job gets completed, requests a review, automatically, without anyone on your team touching a spreadsheet
Where Other Auto Repair Shops Lose Money, Kenix Recovers It.
Every shop leaks revenue through the same five gaps: missed calls, unbooked leads, no-shows, unapproved estimates, and satisfied customers who never say a word about it publicly. Kenix seals all five with software for auto repair shops that runs in the background, all day and all night, without adding one more task to your team's list.
Explore All FeaturesOne Platform vs.
Five Disconnected Tools
Most shops end up piecing together separate tools for texting, scheduling, reviews, calls, and customer records. It works, more or less, but it means five different bills, none of the data talking to each other, and still no clear answer for why revenue isn't moving. Shops comparing the best auto repair shop software on the market usually run into the same wall: a point solution can close one gap, but it leaves the other four wide open.
We Don't Sell Auto Repair Shop Software. We Deliver Results.
Any vendor can hand you a login and a features list. Kenix takes a different approach. We start by looking at your shop's specific revenue gaps, configure the system around them, and measure what actually changes. If your numbers aren't moving, we haven't done our job. That's why every engagement starts with a free pilot: prove the results first, then decide if it's worth paying for. Shops that go looking for the best revenue recovery software end up asking the same question as shops comparing the best auto repair shop management software: does this actually pay for itself? With Kenix, you find out for free before you commit to anything.
What Shop Owners Say
"We were missing about 30 calls a week and had no idea. In the first month with Kenix, we recovered over $14,000 in jobs we would have lost."
"The AI analysis changed how we coach our advisors. We can see exactly where approvals are being lost on calls. It's like having a trainer in the shop full time."
"Our Google rating went from 4.1 to 4.9 in four months. The automated review requests work because they go out at exactly the right moment."
Frequently Asked Questions
Everything you need to know about Kenix, CDXPs, KPI recovery, and how our guarantee pricing model works.
A CDXP collects, analyzes, and acts on customer data across every touchpoint in real time. A typical software tool just stores information and waits for someone to use it. A CDXP uses that data to trigger action on its own, recovering a missed call, rebooking a no-show, following up on an approval, or requesting a review, without someone having to remember to do it.
Kenix is an auto repair shop management software built only for the auto repair industry. It combines VoIP, CRM, AI call analysis, calendar management, and reputation management into one connected platform. Instead of selling features, Kenix is built around outcomes: recovering lost revenue across five points that cost shops money every week, missed calls, unbooked leads, no-shows, unapproved estimates, and missed reviews.
Auto repair shop CRM software stores customer data: contact records, notes, service history. A CDXP goes a step further and acts on that data in real time. Kenix's CRM holds the record, while the CDXP layer listens to calls, catches missed opportunities, and launches the follow-up automatically. A CRM tells you what happened. A CDXP does something about it before the revenue is gone.
VoIP is a cloud-based phone system that routes calls over the internet instead of a traditional phone line. Kenix's VoIP goes further than call routing. Every inbound and outbound call gets recorded, transcribed, and classified automatically, whether it's a new lead, a repeat customer, a vendor, or a warranty call, then connected straight to your CRM. Paired with AI call tracking, your phone stops being just a phone and becomes a live source of data feeding every number on your dashboard.
Not exactly. Kenix isn't invoice software for auto repair shops, but it removes the reason estimates sit unsigned in the first place. Approval recovery tracks every estimate you send, follows up automatically, and lets your team know when a customer needs a nudge before the invoice ever goes out. Keep using the invoicing tool you already have. Kenix just makes sure fewer estimates die on the vine before they get there.
Every package starts at $50/month. The Starter package intro lasts one month, then moves to $150/month. The Accelerate and All Included packages have a two-month intro at $50, then move to $450 and $599/month respectively. Individual products are $150/month per location. The intro period covers full technical setup and onboarding — you move to the regular rate once everything is live and running.
Kenix connects with most major shop management systems used across the auto repair industry. VoIP, CRM, AI analysis, calendar, and reputation all share one data layer, so information moves between them without anyone re-entering it. Enterprise plans include custom integrations for any DMS, ERP, or parts management system your shop already runs on.
No. Kenix works with the business phone number you already have. We layer VoIP intelligence and call automation on top of your current setup, so there's no disruption to daily operations, no new number to give customers, and no downtime during the switch.
Most shops are fully onboarded and live within 48 hours. Our team handles the technical setup, configures the automations around how your shop actually works, and walks your staff through it live. During the pilot, we stay involved to make sure the system is performing and the KPIs are trending the right way.
No. It scales in both directions. Single-location shops use it to close the five revenue gaps day to day. Multi-location groups use the same auto shop repair software to compare call recovery, appointment show-up rates, and estimate approval rates across every branch and advisor, all from one dashboard, so owners can spot which location needs attention without driving out to check.
For most independent shops the best setup is a shop management system for repair orders and invoicing, plus a revenue layer like Kenix for calls, leads, appointments, approvals and reviews. Kenix starts at $50 for the first month and connects to the shop management software you already use. See pricing.
Yes. Kenix includes a full auto repair CRM with unified customer profiles, two-way texting, pipelines and automation. Unlike a standalone CRM, it is fed automatically by your phone calls through AI, so your data stays complete without extra typing.
When a call is missed, Kenix sends the caller a text right away and creates a callback task for the right advisor. AI then tracks whether the customer was reached and booked. Learn more about auto repair call recovery.
Yes. Kenix serves independent and multi-location auto repair shops nationwide and works with your existing business phone number.
Every Package
Starts at $50/Month.
Your first month — or first two months for Accelerate and All Included — is always $50. We use that period to handle every piece of the technical setup so your shop goes live with everything connected and working.
After your intro period, billing moves to the standard package rate. No surprises. The full platform stays running with ongoing support included.
Your first month — or first two months for Accelerate and All Included — is always $50. Full pricing only kicks in after setup is complete and you are live.
Most shops are fully onboarded within 48 hours. We handle the technical work, configure every integration, and walk your team through it before going live.
Website, calendar, CRM, reputation, and call tools all share one data layer. Every action in one tool feeds the next — no manual re-entry, no disconnected systems.
Every setup is customized to your shop's service mix, call volume, and workflow. You get a platform built around how you actually operate, not a generic template.
Auto Repair Shop Software That Recovers Revenue Your Current Tools Miss
Most auto repair shop software is built to run the work once the car is on the lift: repair orders, parts, labor times and invoices. That job matters, but it is not where most shops lose money. The revenue that disappears happens earlier: the call nobody answered, the caller who never booked, the customer who skipped the appointment, and the estimate that was never approved.
Kenix is software for auto repair shops that covers exactly those gaps. It combines a cloud phone system with VoIP CRM integration, an automotive CRM, AI call analytics, appointment scheduling and reputation management in one platform, with one data layer and one KPI dashboard. Because every tool shares the same customer record, Kenix can see an opportunity slipping and act on it automatically.
Does Kenix Replace Your Auto Repair Shop Management Software?
No, and that is by design. Your auto repair shop management software (Tekmetric, Shopmonkey, Mitchell 1, Shop-Ware, RO Writer, NAPA TRACS and others) stays your system of record for repair orders, invoicing and parts. Kenix integrates with those systems and adds the customer-facing layer they were never built to handle: answering and tracking every call, following up with every lead, reminding every appointment and following up on every open estimate.
If you are comparing the best auto repair shop management software, ask a different question as well: which system makes sure the jobs actually reach your shop management system in the first place? That is the role of a CDXP. Our guide on CDXP vs CRM vs shop management systems explains how the layers fit together.
- Keep your current shop management and auto repair shop invoice software
- Add missed call recovery that texts and calls back automatically
- Turn unbooked callers into appointments with automated lead follow-up
- Cut no-shows with no-show prevention and reminders
- Recover declined work with estimate approval follow-up
- Grow reviews with automotive reputation management
Revenue Recovery Software Built Around Five KPIs
Kenix measures your shop on the five numbers that decide monthly revenue: call answer rate, booking rate, show rate, approval rate and review rate. Revenue recovery software is only useful if it moves those numbers, so every automation in Kenix is tied to one of them, and every result shows up in a live dashboard by advisor, location and marketing source.
AI call tracking sits at the center. Every inbound and outbound call is recorded, transcribed and classified by call intelligence, so Kenix knows which callers were new leads, which ones booked, which ones asked about price and which ones need a callback. That is what lets a missed call become a text in under a minute instead of a lost customer.
What Makes the Best Auto Repair Shop Software for Growing Shops
Independent shops and multi-location groups across the United States tell us the same thing: they do not need another login, they need fewer leaks. When you evaluate auto shop repair software, look for these five things:
Inside Kenix, Platform works alongside automotive CRM, call reporting software, auto repair call recovery and AI call analytics, all sharing one customer record, so every call, text, appointment and estimate stays connected and nothing slips between tools.
- Every call answered, recorded and followed up, even after hours
- A CRM that fills itself from calls instead of relying on manual entry
- Scheduling that confirms, reminds and refills cancelled bays
- Follow-up on declined and pending estimates, with financing options
- Review requests sent at the right moment, with unhappy customers caught first
- One dashboard for every location, advisor and KPI. See multi-location tools
Related Kenix Tools and Solutions
Get a Free Missed-Revenue Audit for Your Auto Repair Shop
Tell us about your shop and a Kenix specialist will review your missed calls, unbooked leads, no-shows, and declined estimates — then show you what recovering them is worth each month. Built for independent and multi-location auto repair shops across the United States.
- 30-minute walkthrough with a real shop specialist
- Works alongside Tekmetric, Shopmonkey, Mitchell 1 and more
- Every package starts at $50 for your first month