Generic CRMs can’t capture the complexity of automotive operations — calls, estimates, appointments, invoices, and authorizations all happen across disconnected tools.
Kenix CRM unites them into one system designed specifically for repair shops, connecting communication, operations, and analytics into a single, intelligent platform.
With Kenix CRM, every customer interaction is tracked automatically — from the first call to the final authorization — allowing owners to see and act on the data that drives real revenue.
The Kenix CRM doesn’t just store contacts — it tells their story.
From VoIP-integrated call transcripts to appointment logs and repair authorizations, every event is recorded, categorized, and connected to performance KPIs.
Access full communication history, including calls, texts, emails, estimates, and authorizations in one place.
Each contact is labeled according to opportunity type, status, and engagement level, powered by AI analysis from the VoIP system.
Visualize where each lead stands in the sales funnel (New Opportunity → Appointment Scheduled → Showed Up → Authorized).
Real-time insights into service advisor performance, lead flow, and conversion rates.
For multi-location operations, see performance per branch, per manager, or per service advisor.
Call, text, or email directly from the CRM while automatically logging all interactions.
Triggers campaigns, reminders, and alerts based on customer activity and KPI thresholds.
See the full sales journey at a glance.
Our CRM connects every step of the customer lifecycle and automatically measures performance at each stage.
Each stage is tracked in real time and displayed through Kenix Visual Analytics, so you can instantly see where leads are lost — and where your team is winning. No spreadsheets, no guesswork — just clarity.
Kenix CRM goes beyond recordkeeping — it’s a performance cockpit for owners and managers.
See which employees are generating opportunities, converting leads, or missing calls. Identify which KPIs are improving and where intervention is needed — all visually and in real time.
Traditional CRMs rely on service advisors to input data — Kenix automates it.
Our AI listens, detects, and classifies every call and interaction, ensuring your data stays complete, accurate, and actionable without extra work from your team.
With integrated KPI dashboards, shop owners can:
Experience how Kenix CRM transforms your shop into a data-driven operation.
Connect your current phone system and see your real metrics — completely free during your trial period.