{"id":76,"date":"2026-10-22T11:17:19","date_gmt":"2026-10-22T11:17:19","guid":{"rendered":"https:\/\/kenix.io\/blogs\/?p=76"},"modified":"2026-10-13T11:52:53","modified_gmt":"2026-10-13T11:52:53","slug":"approval-recovery-convert-declined-estimates","status":"publish","type":"post","link":"https:\/\/kenix.io\/blogs\/approval-recovery-convert-declined-estimates\/","title":{"rendered":"Approval Recovery: How to Convert Declined Estimates into Revenue"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Objective<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Show you how to turn unapproved repair estimates into future repair orders through better follow-up, clear communication, and measurable <a href=\"https:\/\/en.wikipedia.org\/wiki\/Conversion_rate_optimization\" target=\"_blank\" rel=\"noopener\">estimate conversion<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Key Takeaways<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A declined estimate is not always a lost customer.<\/li>\n\n\n\n<li><a href=\"https:\/\/kenix.io\/features\/approval-recovery\"><strong>Approval recovery shop<\/strong><\/a> processes give advisors a clear way to follow up.<\/li>\n\n\n\n<li>A second voice call can address concerns that a text message cannot.<\/li>\n\n\n\n<li>Tracking authorization rate helps you see whether your process is working.<\/li>\n\n\n\n<li>CRM follow-up can keep pending estimates visible instead of letting them disappear.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A customer says, &#8220;Let me think about it,&#8221; and drives away with a $1,200 repair estimate. For many repair shops, that estimate quietly becomes a lost sale.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But a declined estimate does not always mean the customer has said no forever. With a clear <a href=\"https:\/\/kenix.io\/\"><strong>declined estimate recovery auto repair<\/strong><\/a> process, your shop can follow up, answer concerns, and give customers a simple way to approve the work when they are ready.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/bulkorder.ftc.gov\/system\/files\/publications\/pdf-0078-auto-repair.pdf\" target=\"_blank\" rel=\"noopener\">Federal Trade Commission<\/a> recommends that consumers get written repair estimates that identify the repair, parts, and expected labor charges, with customer approval required before work above a specified amount in situations covered by applicable law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Table of Contents<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Why Declined Estimates Create Lost Revenue<\/li>\n\n\n\n<li>What Approval Recovery Means<\/li>\n\n\n\n<li>How to Recover a Declined Estimate<\/li>\n\n\n\n<li>Handle Price and Timing Concerns<\/li>\n\n\n\n<li>Measure Estimate Conversion<\/li>\n\n\n\n<li>Build a Repeatable Recovery Process<\/li>\n\n\n\n<li>Conclusion<\/li>\n\n\n\n<li>FAQs<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Why Declined Estimates Create Lost Revenue<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s the thing: your shop has already done much of the work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A technician inspected the vehicle. Your team identified the repair. An advisor prepared the estimate and explained it to the customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then the customer says no.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That does not automatically mean the repair will never happen. The customer may need time to review the cost, speak with a family member, arrange financing, or simply understand why the repair matters.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The problem starts when nobody follows up.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The U.S. Bureau of Labor Statistics reports that automotive service technicians and mechanics held abou<a href=\"https:\/\/www.bls.gov\/ooh\/installation-maintenance-and-repair\/automotive-service-technicians-and-mechanics.htm\" target=\"_blank\" rel=\"noopener\">t <strong>825,800 jobs in 2025<\/strong><\/a>, with employment projected to grow 5% from 2025 to 2035.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That makes efficient use of technician time and existing customer opportunities important for shop operators.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Think of the estimate as an open sales opportunity.<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of marking the repair as lost, record it as pending. That small change can give your team a clear reason to contact the customer again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Approval Recovery Means for an Auto Repair Shop<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"559\" src=\"https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/Auto-Repair-Estimate-Recovery-Workflow-1024x559.png\" alt=\"Auto repair shop workflow showing lost paper estimates transformed into a digital dashboard tracking recovered revenue and pending estimates.\" class=\"wp-image-78\" srcset=\"https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/Auto-Repair-Estimate-Recovery-Workflow-1024x559.png 1024w, https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/Auto-Repair-Estimate-Recovery-Workflow-300x164.png 300w, https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/Auto-Repair-Estimate-Recovery-Workflow-766x418.png 766w, https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/Auto-Repair-Estimate-Recovery-Workflow.png 1408w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Approval recovery<\/strong> is the process of following up with customers who received repair estimates but did not approve the recommended work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In practical terms, declined estimate recovery in auto repair means moving from:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Estimate \u2192 Declined \u2192 Follow-up \u2192 Customer response \u2192 Approval \u2192 Repair order<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The goal is not to pressure someone into buying a repair.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The goal is to make sure a customer who needs more information or more time does not get forgotten.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Where an approval recovery shop process helps<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A good process can help your team:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep pending estimates visible<\/li>\n\n\n\n<li>Record why customers declined<\/li>\n\n\n\n<li>Schedule future follow-ups<\/li>\n\n\n\n<li>Track customer responses<\/li>\n\n\n\n<li>Route difficult cases to a manager<\/li>\n\n\n\n<li>Measure recovered repair revenue<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Kenix positions Approval Recovery around pending estimates and following up until the customer makes a decision. Its platform also brings CRM activity, calls, appointments, and approvals into one system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That approach turns follow-up from a task someone may forget into a defined shop process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Recover a Declined Estimate Step by Step<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The best <strong>auto repair authorization recovery<\/strong> process starts with one simple question:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why did the customer decline?<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Record the reason<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Was it:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Price?<\/li>\n\n\n\n<li>Timing?<\/li>\n\n\n\n<li>Lack of urgency?<\/li>\n\n\n\n<li>Need for another opinion?<\/li>\n\n\n\n<li>Need to discuss it with my family?<\/li>\n\n\n\n<li>Need for financing?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Without this information, the next conversation becomes a guess.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Set a follow-up date<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Do not depend on an advisor remembering every pending estimate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use your CRM follow-up process to assign the next action.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Make the second contact useful<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A <strong>second voice call<\/strong> should not sound like:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cAre you ready to approve the repair?\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead, address the reason for the delay.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe wanted to check whether you had any questions about the repair we recommended during your last visit.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That gives the customer room to explain what stopped the approval.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Give the customer a clear next step<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The next step could be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Schedule the repair<\/li>\n\n\n\n<li>Speak with a manager<\/li>\n\n\n\n<li>Review available payment options<\/li>\n\n\n\n<li>Ask a technical question<\/li>\n\n\n\n<li>Set a later follow-up<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This is where <strong>declined work follow-up<\/strong> becomes useful instead of repetitive.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Handle Price and Timing Concerns the Right Way<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"796\" src=\"https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/Auto-Repair-Customer-Call-and-Follow-Up-Management-1024x796.png\" alt=\"Automotive service advisor speaking with a customer on a phone headset while recording notes in customer management software.\" class=\"wp-image-79\" srcset=\"https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/Auto-Repair-Customer-Call-and-Follow-Up-Management-1024x796.png 1024w, https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/Auto-Repair-Customer-Call-and-Follow-Up-Management-300x233.png 300w, https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/Auto-Repair-Customer-Call-and-Follow-Up-Management-768x597.png 768w, https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/Auto-Repair-Customer-Call-and-Follow-Up-Management.png 1152w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Not every customer needs a discount.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If price is the issue, your advisor can explain the repair, review available options, or discuss an appropriate financing offer when the shop provides one.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A manager callback can also help when the customer has a pricing or service concern that needs additional attention.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A coupon campaign may make sense for selected deferred services, but discounting every declined repair can train customers to wait for a lower price.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The better approach is simple: find out what stopped the approval first.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>A practical example<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Imagine a customer receives an estimate for several recommended repairs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They approve the urgent work but postpone another item because the total cost is too high.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of treating that second repair as lost, your team records it as deferred.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A follow-up later can remind the customer about the recommendation and offer a convenient appointment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No pressure. Just a clear next step.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Measure Estimate Conversion, Not Just Sales<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you want to improve authorization rate, you need to know where your estimates stand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Start with a simple weekly report.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Metric<\/strong><\/td><td><strong>What to Track<\/strong><\/td><\/tr><tr><td>Estimates created<\/td><td>Total repair estimates written<\/td><\/tr><tr><td>Approved estimates<\/td><td>Estimates that became repair work<\/td><\/tr><tr><td>Pending estimates<\/td><td>Customers who have not made a final decision<\/td><\/tr><tr><td>Declined estimates<\/td><td>Customers who rejected the work<\/td><\/tr><tr><td>Recovered estimates<\/td><td>Previously declined work later approved<\/td><\/tr><tr><td>Recovered revenue<\/td><td>Revenue from recovered work<\/td><\/tr><tr><td>Authorization rate<\/td><td>Approved estimates \u00f7 total estimates<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Your numbers create the baseline.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, if your shop has 100 estimates and 60 become approved repair orders, your starting authorization rate is 60%. From there, you can test whether better follow-up changes the result.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is the heart of authorization rate optimization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Build a Repeatable Approval Recovery Shop Process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The strongest shops do not leave recovery to chance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Build a simple workflow:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Estimate created \u2192 Customer decision \u2192 Pending\/declined \u2192 CRM follow-up \u2192 Advisor contact \u2192 Second voice call \u2192 Manager callback if needed \u2192 Appointment \u2192 Approved repair<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your <a href=\"https:\/\/en.wikipedia.org\/wiki\/Customer_relationship_management\" target=\"_blank\" rel=\"noopener\">CRM<\/a> should show the customer, vehicle history, estimate status, previous communication, and next action.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That gives advisors the information they need before contacting the customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It also gives managers a way to review performance without asking every advisor for a manual update.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Use marketing to support recovery.<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Approval recovery works best when it sits inside a larger marketing process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Seven useful areas include:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Build a Website That Actually Converts Visitors Into Customers<\/strong><\/li>\n\n\n\n<li><strong>Invest in Local SEO Before Spending More on Advertising<\/strong><\/li>\n\n\n\n<li><strong>Track Marketing Metrics That Actually Matter<\/strong><\/li>\n\n\n\n<li><strong>Create Content That Answers Customer Questions<\/strong><\/li>\n\n\n\n<li><strong>Optimize for Mobile Users<\/strong><\/li>\n\n\n\n<li><strong>Use Email Marketing to Stay Top of Mind<\/strong><\/li>\n\n\n\n<li><strong>Review Your Marketing Performance Every Week<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">These activities help bring customers in and keep your shop visible. Your recovery process then helps your team act on opportunities that already exist in your customer records.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A Simple Recovery Plan You Can Start This Week<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"796\" src=\"https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/weekly-auto-shop-revenue-recovery-planning-1024x796.png\" alt=\"\u2022 n automotive service advisor holds a printed weekly revenue recovery checklist in the foreground, with an auto shop management team collaborating around a meeting room table in the blurred background.\" class=\"wp-image-80\" srcset=\"https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/weekly-auto-shop-revenue-recovery-planning-1024x796.png 1024w, https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/weekly-auto-shop-revenue-recovery-planning-300x233.png 300w, https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/weekly-auto-shop-revenue-recovery-planning-768x597.png 768w, https:\/\/kenix.io\/blogs\/wp-content\/uploads\/2026\/10\/weekly-auto-shop-revenue-recovery-planning.png 1152w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">You do not need to rebuild your entire operation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Start with your last 30 to 60 days of declined estimates.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Separate them into:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Price concerns<\/li>\n\n\n\n<li>Timing concerns<\/li>\n\n\n\n<li>Deferred repairs<\/li>\n\n\n\n<li>No clear reason<\/li>\n\n\n\n<li>Customers who cannot be reached<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Then assign each pending opportunity a next action.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Review the results every week.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This gives you a practical revenue recovery framework without adding unnecessary work to your advisors.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Turn More Pending Estimates Into Approved Work<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A declined estimate should not automatically disappear from your system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may need more time, clearer information, a manager callback, or a simple reminder before they are ready to act.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That is why approval recovery shop processes matter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kenix positions Approval Recovery as one part of a broader platform designed to help shops address revenue gaps from unapproved estimates, missed calls, unbooked leads, no-shows, and review opportunities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The next step is simple: review your pending estimates, identify where follow-up stops, and build a process that keeps those opportunities visible.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Want a practical starting point?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Create a declined-estimate recovery checklist for your advisors and review it during your weekly marketing meeting.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1791892037127\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>What is approval recovery in auto repair?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Approval recovery is the process of following up with the customer who has received repair estimates but did not approve the work recommended.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1791892050242\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>How can an auto repair shop recover declined estimates?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Record why the customer declined, schedule follow-up, answer their concerns, and give them an easy way to schedule the repair when they are ready.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1791892064449\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>How can shops improve their authorization rate?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Review where customers stop approving recommended work. Track approved, declined, and estimates pending. Regular follow-up will help your team work on those opportunities.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1791892079625\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>What should a service advisor say during a second voice call?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Ask whether the customer has questions about the recommended repair and address the reason they delayed approval instead of simply asking them to buy the repair.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1791892105200\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Can CRM follow-up help recover repair revenue?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes. A CRM makes pending estimates visible, captures previous customer interactions, assigns follow-up actions, and offers managers a better view of recovery activity.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Objective Show you how to turn unapproved repair estimates into future repair orders through better follow-up, clear communication, and measurable estimate conversion. Key Takeaways Introduction A customer says, &#8220;Let me think about it,&#8221; and drives away with a $1,200 repair estimate. For many repair shops, that estimate quietly becomes a lost sale. But a declined [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":77,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-76","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-revenue-recovery"],"_links":{"self":[{"href":"https:\/\/kenix.io\/blogs\/wp-json\/wp\/v2\/posts\/76","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kenix.io\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kenix.io\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kenix.io\/blogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kenix.io\/blogs\/wp-json\/wp\/v2\/comments?post=76"}],"version-history":[{"count":1,"href":"https:\/\/kenix.io\/blogs\/wp-json\/wp\/v2\/posts\/76\/revisions"}],"predecessor-version":[{"id":81,"href":"https:\/\/kenix.io\/blogs\/wp-json\/wp\/v2\/posts\/76\/revisions\/81"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kenix.io\/blogs\/wp-json\/wp\/v2\/media\/77"}],"wp:attachment":[{"href":"https:\/\/kenix.io\/blogs\/wp-json\/wp\/v2\/media?parent=76"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kenix.io\/blogs\/wp-json\/wp\/v2\/categories?post=76"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kenix.io\/blogs\/wp-json\/wp\/v2\/tags?post=76"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}